:: Technical Support ::
You can receive technical support using the following methods:
-
Community Forums
-
HelpDesk Area
Email Support:
-
Technical Support (
technical@exocrew.com )
-
General Enquiries (
enquiries@exocrew.com )
-
Hosting Quotes (
hosting@exocrew.com )
-
Report Abuse (
abuse@exocrew.com )
The best and most reliable way to receive technical support is to open a trouble ticket
at HelpDesk. Please use email support only if you have an urgent issue.
To use the email support, please send an email in the following format:
----------------------------- EMAIL FORMAT -----------------------------------
Your Name:
Web Site:
Username:
:: Problem ::
A detailed description of your problem here.
------------------------------------------------------------------------------------
Please read our
Frequently Asked Questions
before you open a trouble ticket, or send us an email.
Sales/Billing Issues
If you have a sales issues, then please use HelpDesk, if you send us an email it will be
neglected.
Scripts Installation
If you have any scripts installation issues, then please use our Community Forums to get
the maximum support
Server Side Issues
If you are having some problems with the server, then please use Help Desk for the
fastest response.